To set up, users should go to Settings > Security > Interactive access. Interactive access should be customized so that incoming connection requests are displayed. If interactive access is disabled on the remote computer, this may cause the aforementioned error. AnyDesk’s window must be open on the remote computer in order to connect. Now, let’s take a look at the most common Anydesk status messages, their causes, and how to resolve them. If you encounter that the Ctrl+C, Ctrl+V hotkeys do not work, enable the following options: “Control my computer’s keyboard and mouse”, “Access my computer’s clipboard”, “Access my computer’s clipboard to transfer files” in the Security tab. In some cases, launching AnyDesk as an administrator on the remote side may resolve this issue. AnyDesk mouse not working.Įnsure the “Control my computer’s keyboard and mouse” option is activated. Also, go to the “Security” tab > “Unattended Access” and “Permissions for remote users” sections and allow other users to hear your computer’s sound output. Make sure “Transmit audio output of this desk” is enabled in the audio settings. If that doesn’t work, go to the next steps: Anydesk audio not working. The reason also may be that the Windows PC does not boot correctly and you just need to reboot your system. Firstly, these errors may be caused if the software is installed improperly: try reinstalling AnyDesk. Other common AnyDesk issuesĪnyDesk issues related to audio, mouse, keyboard are also often reported by users. By activating “Change settings” you can check the “private” and “public” boxes for AnyDesk. If this pop-up was previously rejected, navigate Windows Settings > Updates & Security > Windows Security > Firewall and Network Protection > Allow an app through firewall. When you run AnyDesk in portable mode and initiate the first connection, you will see the window prompting to allow AnyDesk through the Windows Firewall. In some cases, you may need to whitelist AnyDesk using *. Therefore, it can be necessary to modify the firewall to allow AnyDesk to make connections. The firewall on both the local and remote side should not interfere with the AnyDesk connection. They are usually caused by a misconfigured firewall. These error messages are generated by Windows. If the problem still persists, check your firewall configuration settings. If you’re experiencing one of the above problems, check the internet connection: turn your router off, wait 30 seconds and then turn it on again, move closer to the router for a better connection or try using an Ethernet cable and connect directly to your ISP. The most common reasons why these AnyDesk errors may occur are: slow or unstable internet connection disconnected from the Anydesk network and an improperly configured firewall.

AnyDesk is not connected to the server.

Please make sure that AnyDesk is running on the remote computer and it is connected to the internet.

Often users complain about the following problems:

Anydesk online web